Frequently Asked Questions
Please read our FAQ before sending us a message.
Your orders are processed within the same day by our staff at the warehouse of our factory located in the Istanbul region of Turkey, and received by TNT Cargo officials.
Payment of the products you want to order, with Visa and MasterCard branded cards from all over the world; You can do it in Dollars, Euros, British Pounds.
Apart from these payments, you can make a Swift Payment by bank transfer.
If you want to use a digital wallet with digital wallet applications such as Apple Pay, Samsung Pay and Google Pay, you can pay using your smartphones without the need for estra information entry.
Delivery times for all European countries vary between 3-10 days.
Membership Application
In order to be a member of fashionistanbul.co.uk, you must first complete the membership application form. During application, you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.
As a member, you will received regular email newsletters. In addition, you will also received email announcements on our service updates.
Koza E-Ticaret Tekstil İnşaat San. ve Tic. A.Ş. is the sole owner of the information collected on fashionistanbul.co.uk.
Koza E-Ticaret Tekstil İnşaat San. ve Tic. A.Ş. collects personally identifiable information from our users at several different points on fashionistanbul.co.uk.
Koza E-Ticaret Tekstil İnşaat San. ve Tic. A.Ş collects personally identifiable information from our users at several different points on fashionistanbul.co.uk.
Security Of Your Personal Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us.
We issue invoices for all your orders.
Send us an email
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